Retina-X data breach

Breach date: 2017-02-23. Added to this index: 2017-04-30. Accounts affected: about 71K. Domain: retinax.com.

What happened

In February 2017, the mobile device monitoring software developer Retina-X was hacked and customer data downloaded before being wiped from their servers. The incident was covered in the Motherboard article titled Inside the 'Stalkerware' Surveillance Market, Where Ordinary People Tap Each Other's Phones. The service, used to monitor mobile devices, had 71k email addresses and MD5 hashes with no salt exposed. Retina-X disclosed the incident in a blog post on April 27, 2017.

Breach data sourced from Have I Been Pwned, used under CC BY 4.0. Additional breach metadata provided by XposedOrNot. DataExposed is an independent service and is not affiliated with or endorsed by either.

What was exposed

  • Email addresses: The email address you used to register or log in. It is the most common field in breaches because it doubles as your username on most sites.
  • Passwords: The secret you use to sign in, stored by the breached service either in plain text, in a scrambled form called a hash, or encrypted. How it was stored decides how quickly it can be recovered.

What to do now

  1. Check whether your own address is in this dataset with the free email breach check.
  2. Change the password on this service and every other site where you used the same password.
  3. Turn on two-factor authentication on your email account first, because it is the reset path for everything else.
  4. Treat calls and messages that quote real details about you as hostile until you verify them another way.

Frequently asked questions

What data was leaked in the Retina-X breach?

The Retina-X breach exposed Email addresses, Passwords. About 71K accounts were affected.

Was I affected by the Retina-X breach?

Run the free email breach check with the address you used on that service. It will tell you whether your address appears in this dataset.

What should I do about the Retina-X breach?

Change the password on that account and everywhere you reused it, then turn on two-factor authentication. Passwords from this breach are traded and tried automatically against other sites.

Next steps