Whitepages data breach

Breach date: 2016-06-27. Added to this index: 2019-03-27. Accounts affected: about 12M. Domain: whitepages.com.

What happened

In mid-2016, the telephone and address directory service Whitepages was among a raft of sites that were breached and their data then sold in early-2019. The data included over 11 million unique email addresses alongside names and passwords stored as either a SHA-1 or bcrypt hash.

Breach data sourced from Have I Been Pwned, used under CC BY 4.0. Additional breach metadata provided by XposedOrNot. DataExposed is an independent service and is not affiliated with or endorsed by either.

What was exposed

  • Email addresses: The email address you used to register or log in. It is the most common field in breaches because it doubles as your username on most sites.
  • Names: Your first name, surname and sometimes middle name or initials, as you gave them when you signed up. It appears in almost every breach because nearly every account asks for it.
  • Passwords: The secret you use to sign in, stored by the breached service either in plain text, in a scrambled form called a hash, or encrypted. How it was stored decides how quickly it can be recovered.

What to do now

  1. Check whether your own address is in this dataset with the free email breach check.
  2. Change the password on this service and every other site where you used the same password.
  3. Turn on two-factor authentication on your email account first, because it is the reset path for everything else.
  4. Treat calls and messages that quote real details about you as hostile until you verify them another way.

Frequently asked questions

What data was leaked in the Whitepages breach?

The Whitepages breach exposed Email addresses, Names, Passwords. About 12M accounts were affected.

Was I affected by the Whitepages breach?

Run the free email breach check with the address you used on that service. It will tell you whether your address appears in this dataset.

What should I do about the Whitepages breach?

Change the password on that account and everywhere you reused it, then turn on two-factor authentication. Passwords from this breach are traded and tried automatically against other sites.

Next steps