Breach date: 2024-02-18. Added to this index: 2024-02-28. Accounts affected: about 243K. Domain: tangerinetelecom.com.au.
What happened
In February 2024, the Australian Telco Tangerine suffered a data breach that exposed over 200k customer records. Attributed to a legacy customer database, the data included physical and email addresses, names, phone numbers and dates of birth. Whilst the Tangerine login process involves sending a one-time password after entering an email address and phone number, it previously used a traditional password which was also exposed as a bcrypt hash.
Breach data sourced from Have I Been Pwned, used under CC BY 4.0. Additional breach metadata provided by XposedOrNot. DataExposed is an independent service and is not affiliated with or endorsed by either.
What was exposed
Dates of birth: Your full birth date, day, month and year, collected at signup for age checks, identity verification, insurance quotes, birthday offers or government services.
Email addresses: The email address you used to register or log in. It is the most common field in breaches because it doubles as your username on most sites.
Names: Your first name, surname and sometimes middle name or initials, as you gave them when you signed up. It appears in almost every breach because nearly every account asks for it.
Passwords: The secret you use to sign in, stored by the breached service either in plain text, in a scrambled form called a hash, or encrypted. How it was stored decides how quickly it can be recovered.
Phone numbers: Your mobile or landline number, collected at signup for contact, delivery updates, marketing and two-factor codes.
Physical addresses: Your residential, postal, billing or delivery address, stored by retailers, utilities, banks, government services and almost any company that sends you something.
Salutations: The title used before your name, such as Mr, Mrs, Ms, Mx, Dr or Rev, stored so letters and emails can address you formally.
What to do now
Check whether your own address is in this dataset with the free email breach check.
Change the password on this service and every other site where you used the same password.
Turn on two-factor authentication on your email account first, because it is the reset path for everything else.
Treat calls and messages that quote real details about you as hostile until you verify them another way.
Frequently asked questions
What data was leaked in the Tangerine breach?
The Tangerine breach exposed Dates of birth, Email addresses, Names, Passwords, Phone numbers, Physical addresses, Salutations. About 243K accounts were affected.
Was I affected by the Tangerine breach?
Run the free email breach check with the address you used on that service. It will tell you whether your address appears in this dataset.
What should I do about the Tangerine breach?
Change the password on that account and everywhere you reused it, then turn on two-factor authentication. Passwords from this breach are traded and tried automatically against other sites.