FreshMenu data breach

Breach date: 2016-07-01. Added to this index: 2018-09-10. Accounts affected: about 110K. Domain: freshmenu.com.

What happened

In July 2016, the India-based food delivery service FreshMenu suffered a data breach. The incident exposed the personal data of over 110k customers and included their names, email addresses, phone numbers, home addresses and order histories. When advised of the incident, FreshMenu acknowledged being already aware of the breach but stated they had decided not to notify impacted customers.

Breach data sourced from Have I Been Pwned, used under CC BY 4.0. Additional breach metadata provided by XposedOrNot. DataExposed is an independent service and is not affiliated with or endorsed by either.

What was exposed

  • Device information: Technical details an app or website recorded about your device: make and model, operating system version, screen size, language, carrier, and sometimes the device name or advertising ID.
  • Email addresses: The email address you used to register or log in. It is the most common field in breaches because it doubles as your username on most sites.
  • Names: Your first name, surname and sometimes middle name or initials, as you gave them when you signed up. It appears in almost every breach because nearly every account asks for it.
  • Phone numbers: Your mobile or landline number, collected at signup for contact, delivery updates, marketing and two-factor codes.
  • Physical addresses: Your residential, postal, billing or delivery address, stored by retailers, utilities, banks, government services and almost any company that sends you something.
  • Purchases: Records of items or services you bought, often with order numbers, prices, dates, delivery addresses and the store or seller involved.

What to do now

  1. Check whether your own address is in this dataset with the free email breach check.
  2. Review the accounts connected to this service and turn on two-factor authentication.
  3. Turn on two-factor authentication on your email account first, because it is the reset path for everything else.
  4. Treat calls and messages that quote real details about you as hostile until you verify them another way.

Frequently asked questions

What data was leaked in the FreshMenu breach?

The FreshMenu breach exposed Device information, Email addresses, Names, Phone numbers, Physical addresses, Purchases. About 110K accounts were affected.

Was I affected by the FreshMenu breach?

Run the free email breach check with the address you used on that service. It will tell you whether your address appears in this dataset.

What should I do about the FreshMenu breach?

Treat any message that quotes details from this breach as suspicious, turn on two-factor authentication, and consider removing your details from people-search sites if your address or phone was included.

Next steps