DriveSure data breach

Breach date: 2020-12-19. Added to this index: 2021-05-10. Accounts affected: about 3.7M. Domain: drivesure.com.

What happened

In December 2020, the car dealership service provider DriveSure suffered a data breach. The incident resulted in 26GB of data being downloaded and later shared on a hacking forum. Impacted personal information included 3.6 million unique email addresses, names, phone numbers and physical addresses. Vehicle data was also exposed and included makes, models, VIN numbers and odometer readings. A small number of passwords stored as bcrypt hashes were also included in the data set.

Breach data sourced from Have I Been Pwned, used under CC BY 4.0. Additional breach metadata provided by XposedOrNot. DataExposed is an independent service and is not affiliated with or endorsed by either.

What was exposed

  • Email addresses: The email address you used to register or log in. It is the most common field in breaches because it doubles as your username on most sites.
  • Names: Your first name, surname and sometimes middle name or initials, as you gave them when you signed up. It appears in almost every breach because nearly every account asks for it.
  • Passwords: The secret you use to sign in, stored by the breached service either in plain text, in a scrambled form called a hash, or encrypted. How it was stored decides how quickly it can be recovered.
  • Phone numbers: Your mobile or landline number, collected at signup for contact, delivery updates, marketing and two-factor codes.
  • Physical addresses: Your residential, postal, billing or delivery address, stored by retailers, utilities, banks, government services and almost any company that sends you something.
  • Vehicle details: Descriptive information about a vehicle you own or drive, such as make, model, year, colour, trim, finance status or service history, held by insurers, dealers, finance companies and apps.

What to do now

  1. Check whether your own address is in this dataset with the free email breach check.
  2. Change the password on this service and every other site where you used the same password.
  3. Turn on two-factor authentication on your email account first, because it is the reset path for everything else.
  4. Treat calls and messages that quote real details about you as hostile until you verify them another way.

Frequently asked questions

What data was leaked in the DriveSure breach?

The DriveSure breach exposed Email addresses, Names, Passwords, Phone numbers, Physical addresses, Vehicle details. About 3.7M accounts were affected.

Was I affected by the DriveSure breach?

Run the free email breach check with the address you used on that service. It will tell you whether your address appears in this dataset.

What should I do about the DriveSure breach?

Change the password on that account and everywhere you reused it, then turn on two-factor authentication. Passwords from this breach are traded and tried automatically against other sites.

Next steps