Bell (2014 breach) data breach

Breach date: 2014-02-01. Added to this index: 2014-02-01. Accounts affected: about 21K. Domain: bell.ca.

What happened

In February 2014, Bell Canada suffered a data breach via the hacker collective known as NullCrew. The breach included data from multiple locations within Bell and exposed email addresses, usernames, user preferences and a number of unencrypted passwords and credit card data from 40,000 records containing just over 20,000 unique email addresses and usernames.

Breach data sourced from Have I Been Pwned, used under CC BY 4.0. Additional breach metadata provided by XposedOrNot. DataExposed is an independent service and is not affiliated with or endorsed by either.

What was exposed

  • Credit cards: Your card number, usually with the expiry date and cardholder name, and sometimes the billing address. Some breaches hold only a partial number showing the last four digits.
  • Genders: The gender or sex recorded on your profile, usually picked from a list at signup, sometimes with a title such as Mr or Ms or a gender identity option beyond male and female.
  • Passwords: The secret you use to sign in, stored by the breached service either in plain text, in a scrambled form called a hash, or encrypted. How it was stored decides how quickly it can be recovered.
  • Usernames: The handle or login name you chose for an account, which may be public on forums, games and social platforms or used privately to sign in.

What to do now

  1. Check whether your own address is in this dataset with the free email breach check.
  2. Change the password on this service and every other site where you used the same password.
  3. Turn on two-factor authentication on your email account first, because it is the reset path for everything else.
  4. Treat calls and messages that quote real details about you as hostile until you verify them another way.

Frequently asked questions

What data was leaked in the Bell (2014 breach) breach?

The Bell (2014 breach) breach exposed Credit cards, Genders, Passwords, Usernames. About 21K accounts were affected.

Was I affected by the Bell (2014 breach) breach?

Run the free email breach check with the address you used on that service. It will tell you whether your address appears in this dataset.

What should I do about the Bell (2014 breach) breach?

Change the password on that account and everywhere you reused it, then turn on two-factor authentication. Passwords from this breach are traded and tried automatically against other sites.

Next steps