Data removal. Updated 2026-09-13. About 4 minutes to read.
Submit a privacy request for each MyLife profile at mylife.com/privacyrequest, confirm the email, and chase by email if the profile is still up after 15 days.
MyLife publishes profiles of US adults with a Reputation Score, a list of relatives, past addresses and teaser links suggesting there are court or criminal records to unlock. People often find their MyLife page when they search their own name and are alarmed by what it implies.
You can remove the profile, and the score with it, for free. MyLife is slower than most sites and often needs a follow-up, so expect up to two weeks. This guide covers the online form, the email and phone routes if the form fails, and the 2021 federal case that explains why the site's teaser reports are worth ignoring.
A MyLife profile combines public records and commercial data into a page with your name, age, cities, relatives and a Reputation Score. The page invites visitors to pay to see background details. You do not need to buy anything to see or remove your own profile.
MyLife often creates more than one profile for the same person, one for each city or name variant it has found. Each has its own web address and needs its own removal request.
In December 2021 the FTC and the US Department of Justice obtained court orders against MyLife.com and its chief executive totalling US$33.9 million, with US$21 million for consumers. The complaint said teaser reports implied people had criminal or sex offender records when many did not, and that subscriptions were hard to cancel. MyLife was banned from negative option marketing.
MyLife states it processes requests within 15 days. If a profile is still visible after that, follow up in writing. Email privacy@mylife.com with the subject line Privacy request: remove my profile, and include each profile web address, your full name as listed, the city and state on the profile, and the date of your original request. Removal guides also report that MyLife's customer care line, 1-888-704-1900, will take removal requests during Pacific business hours.
If you live in a US state with a consumer privacy law and the company ignores a verified request, you can complain to your state attorney general. Californians can file with the California Privacy Protection Agency and also use DROP at privacy.ca.gov/drop to send one deletion request to every registered data broker.
Never buy a MyLife subscription to fix or remove your score. Removing your own profile is free, and the FTC case centred on hard-to-cancel subscriptions.
Search MyLife again every 90 days and log each profile address and removal date in the data broker opt-out tracker.
MyLife profiles are built from US records. If you live in Australia, the UK or Canada and have never lived in the US, you are unlikely to appear. For local companies publishing your details, Australians can use access and correction rights under the Privacy Act and complain to the OAIC, UK residents can request erasure under the UK GDPR and escalate to the ICO, and Canadians can complain to the Office of the Privacy Commissioner of Canada under PIPEDA.
MyLife is a real data broker, not a scam site in the sense of stealing card details. However, the FTC and Department of Justice took action against it in 2021 for misleading teaser reports and hard-to-cancel subscriptions, so treat its claims about your background and score with scepticism.
Yes. The score is part of the profile. When the profile is removed, the score disappears with it. There is no separate process.
MyLife states requests are processed within 15 days, and many take one to two weeks. If the profile is still up after 15 days, send a written follow-up by email.
No. Removal is free through the privacy request form, by email or by phone.
MyLife keeps importing public records and can build a new profile that is not linked to your old request. Search every 90 days and submit a new request for any new profile address.