Do Not Call registry: how to register, who can still call, and what stops scammers

Breach / exposure. Updated 2026-09-13. About 6 minutes to read.

Register on your country's list to cut legitimate telemarketing, then rely on carrier filtering and unknown caller screening for the scam calls a registry cannot touch.

Registering on a do not call list is free, takes two minutes, and works exactly as far as the law reaches. It removes your number from the calling lists of businesses that follow the rules. It does nothing to a criminal running a spoofed call centre offshore, because that person was never going to check a compliance list.

Both halves of that matter. Register, because it genuinely cuts legitimate telemarketing. Then use the tools that work on fraud calls: carrier filtering, your phone's own settings, and cutting off the sources that sold your number in the first place.

Below are the registration steps for the United States, Australia, the United Kingdom and Canada, plus the part most articles skip: what to do when the calls keep coming.

United States: donotcall.gov in two minutes

  1. Go to donotcall.gov and enter your phone number and an email address, or call 1-888-382-1222 from the number you want registered. TTY users can call 1-866-290-4236.
  2. Open the confirmation email and click the link. Online registration is not complete until you do.
  3. Wait 31 days. Telemarketers must scrub their lists against the registry, so sales calls should stop within that window.
  4. Check your status at any time at donotcall.gov, or by calling the same toll free number.
  5. Report sales calls that continue after 31 days at donotcall.gov, with the date and the number shown on your caller ID.

US registration never expires. Any email or call saying your do not call registration is about to lapse is a scam impersonating the FTC. Do not click it and do not pay anyone to register you.

Who is still legally allowed to ring you

The registry covers sales calls to consumers. Several categories fall outside it, which is why the phone keeps ringing even when the system is working correctly.

  • Political campaigns and political organisations.
  • Charities, and fundraisers calling on their behalf.
  • Survey and polling calls, as long as there is no sales pitch attached.
  • Debt collectors calling about a genuine debt.
  • Purely informational calls, such as a flight change or a school closure.
  • Companies you have an existing business relationship with, generally for 18 months after your last purchase and three months after an enquiry, until you tell them to stop.

Australia, the United Kingdom and Canada

Each registry works the same basic way: it is a suppression list that legitimate callers must check, not a network block.

  1. Australia: register free at donotcall.gov.au or call 1300 792 958. Telemarketers have 30 days to stop calling. Registrations no longer expire. Charities, political parties, researchers, educational institutions and government bodies are exempt, and the register does not stop marketing SMS, which falls under the Spam Act instead.
  2. United Kingdom: register free with the Telephone Preference Service at tpsonline.org.uk. It covers landlines and mobiles and takes up to 28 days to take full effect. Complaints about marketing calls go to the Information Commissioner's Office.
  3. Canada: register free at lnnte-dncl.gc.ca or call 1-866-580-3625. Telemarketers have 31 days to stop. Registered charities, political parties, newspapers selling subscriptions, survey firms and businesses you already deal with are exempt.
  4. Register every number in the household, including mobiles. Each number is listed separately.

Why scammers ignore it, and what actually stops them

A fraud operation spoofs caller ID, changes numbers constantly, and often sits outside the regulator's reach. A suppression list is irrelevant to that business. What works is technology that scores calls before your phone rings, plus the settings on your handset.

  • Turn on your carrier's free filtering: AT&T ActiveArmor, Verizon Call Filter and T-Mobile Scam Shield in the US. Australian carriers block scam calls at network level under an industry code, so keep your plan's scam settings on.
  • iPhone on iOS 26: Settings, then Apps, then Phone, then Screen Unknown Callers. Choose Silence to send unknown numbers to voicemail, or Ask Reason for Calling to make callers explain themselves before your phone rings.
  • Android with the Phone by Google app: open the app, tap the three dot menu, then Settings, then Spam and Call Screen, and turn on See caller and spam ID and Filter spam calls. Samsung phones call it Caller ID and spam protection.
  • Never press a number to be removed from a recorded call. It confirms a live human and increases the volume.
  • Let unknown numbers go to voicemail. Real callers with a real reason leave a message.

Caller ID authentication, known in the US as STIR/SHAKEN, lets carriers flag calls whose origin cannot be verified. It reduces spoofing but does not eliminate it, especially for calls entering from overseas networks.

Cut the supply: where your number came from

Registries treat the symptom. Your number is on calling lists because it was sold, leaked or volunteered, usually all three. People search sites publish it next to your name and address. Breach dumps circulate it. Web forms and competition entries hand it over with consent buried in the terms.

Opt out of the major people search sites, check whether your number appears in known breaches, and stop giving your real number to businesses that only need a way to reach you about an order. An email address or a secondary number is enough for those.

When they keep calling: complaints and the right to sue

In the United States, the Telephone Consumer Protection Act gives consumers a private right of action. Statutory damages are 500 US dollars per violating call, and up to 1,500 US dollars per call where the violation was wilful or knowing. Small claims court is a realistic route when one company keeps calling after you registered and asked it to stop.

Keep a log: date, time, the number displayed, the company named, and what was said. Ask every caller for the company's legal name. Without that log you have a complaint. With it you have a case.

In Australia, complaints about calls to a registered number go to the ACMA, which enforces the Do Not Call Register Act. In the UK, the ICO fines companies for unsolicited marketing calls. In Canada, the CRTC administers the list and issues penalties.

Frequently asked questions

Does do not call registration expire?

Not in the United States, Australia or Canada, where registration stays in place unless you remove the number or it is disconnected and reassigned. UK TPS registration also stands until you remove it. Any message saying your registration is expiring is a scam.

Why am I still getting calls after registering?

Three reasons. Exempt callers such as charities, pollsters and debt collectors are allowed to call. Companies you bought from recently are allowed to call. And criminals ignore the list entirely. If a legitimate company makes a sales call more than 31 days after you registered in the US, that is a reportable violation.

Can I register a mobile number?

Yes, in all four countries. There is no separate mobile registry, and there is no need to re-register a mobile despite what viral posts claim.

Does the registry cover text messages?

In the United States, telemarketing texts to mobiles fall under the same federal rules. In Australia, marketing SMS is governed by the Spam Act rather than the Do Not Call Register. Forward scam texts to 7726 in the US and UK, and in Australia report them to Scamwatch and your carrier.

Can I sue a telemarketer who ignores the registry?

In the United States, yes. The TCPA allows 500 US dollars per violating call, rising to 1,500 US dollars for wilful violations, and many claims are filed in small claims court. Elsewhere you complain to the regulator, which can fine the company but does not pay you directly.

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