Zara data breach

Breach date: 2026-04-15. Added to this index: 2026-05-08. Accounts affected: about 197K. Domain: zara.com.

What happened

In April 2026, the fashion brand Zara was among a number of organisations targeted by the ShinyHunters extortion group as part of their "pay or leak" campaign. The group claimed the breach was related to a compromise of the Anodot analytics platform and subsequently published a terabyte of data allegedly including 95M support ticket records. The data contained 197k unique email addresses alongside product SKUs, order IDs and the market the support ticket originated in. Zara's parent company Inditex advised that the incident didn't affect passwords or payment information.

Breach data sourced from Have I Been Pwned, used under CC BY 4.0. Additional breach metadata provided by XposedOrNot. DataExposed is an independent service and is not affiliated with or endorsed by either.

What was exposed

  • Email addresses: The email address you used to register or log in. It is the most common field in breaches because it doubles as your username on most sites.
  • Geographic locations: A general location recorded on your account, such as a country, state, city, postcode or region, either typed in by you or estimated from your IP address.
  • Purchases: Records of items or services you bought, often with order numbers, prices, dates, delivery addresses and the store or seller involved.
  • Support tickets: Messages, chat transcripts, attachments and notes from customer support conversations, including problems you reported and details you shared to prove who you are.

What to do now

  1. Check whether your own address is in this dataset with the free email breach check.
  2. Review the accounts connected to this service and turn on two-factor authentication.
  3. Turn on two-factor authentication on your email account first, because it is the reset path for everything else.
  4. Treat calls and messages that quote real details about you as hostile until you verify them another way.

Frequently asked questions

What data was leaked in the Zara breach?

The Zara breach exposed Email addresses, Geographic locations, Purchases, Support tickets. About 197K accounts were affected.

Was I affected by the Zara breach?

Run the free email breach check with the address you used on that service. It will tell you whether your address appears in this dataset.

What should I do about the Zara breach?

Treat any message that quotes details from this breach as suspicious, turn on two-factor authentication, and consider removing your details from people-search sites if your address or phone was included.

Next steps