Fashion Nexus data breach

Breach date: 2018-07-09. Added to this index: 2018-07-31. Accounts affected: about 1.3M. Domain: fashionnexus.co.uk.

What happened

In July 2018, UK-based ecommerce company Fashion Nexus suffered a data breach which exposed 1.4 million records. Multiple websites developed by sister company White Room Solutions were impacted in the breach amongst which were sites including Jaded London and AX Paris. The various sites exposed in the incident included a range of different data types including names, phone numbers, addresses and passwords stored as a mix of salted MD5 and SHA-1 as well as unsalted MD5 passwords. When asked by reporter Graham Cluley if a public statement on the incident was available, a one-word response of "No" was received.

Breach data sourced from Have I Been Pwned, used under CC BY 4.0. Additional breach metadata provided by XposedOrNot. DataExposed is an independent service and is not affiliated with or endorsed by either.

What was exposed

  • Browser user agent details: A short text string your browser sends to every website, naming the browser, its version, the operating system and often the device type, for example Chrome on Windows or Safari on an iPhone.
  • Dates of birth: Your full birth date, day, month and year, collected at signup for age checks, identity verification, insurance quotes, birthday offers or government services.
  • Email addresses: The email address you used to register or log in. It is the most common field in breaches because it doubles as your username on most sites.
  • Genders: The gender or sex recorded on your profile, usually picked from a list at signup, sometimes with a title such as Mr or Ms or a gender identity option beyond male and female.
  • IP addresses: The network addresses your devices used when you signed up, logged in or posted, recorded by almost every website in its access logs.
  • Names: Your first name, surname and sometimes middle name or initials, as you gave them when you signed up. It appears in almost every breach because nearly every account asks for it.
  • Passwords: The secret you use to sign in, stored by the breached service either in plain text, in a scrambled form called a hash, or encrypted. How it was stored decides how quickly it can be recovered.
  • Phone numbers: Your mobile or landline number, collected at signup for contact, delivery updates, marketing and two-factor codes.
  • Physical addresses: Your residential, postal, billing or delivery address, stored by retailers, utilities, banks, government services and almost any company that sends you something.
  • Purchases: Records of items or services you bought, often with order numbers, prices, dates, delivery addresses and the store or seller involved.

What to do now

  1. Check whether your own address is in this dataset with the free email breach check.
  2. Change the password on this service and every other site where you used the same password.
  3. Turn on two-factor authentication on your email account first, because it is the reset path for everything else.
  4. Treat calls and messages that quote real details about you as hostile until you verify them another way.

Frequently asked questions

What data was leaked in the Fashion Nexus breach?

The Fashion Nexus breach exposed Browser user agent details, Dates of birth, Email addresses, Genders, IP addresses, Names, Passwords, Phone numbers, Physical addresses, Purchases. About 1.3M accounts were affected.

Was I affected by the Fashion Nexus breach?

Run the free email breach check with the address you used on that service. It will tell you whether your address appears in this dataset.

What should I do about the Fashion Nexus breach?

Change the password on that account and everywhere you reused it, then turn on two-factor authentication. Passwords from this breach are traded and tried automatically against other sites.

Next steps