Breach date: 2025-03-30. Added to this index: 2025-04-13. Accounts affected: about 216K. Domain: samsung.de.
What happened
In March 2025, data from Samsung Germany was compromised in a data breach of their logistics provider, Spectos. Allegedly due to credentials being obtained by malware running on a Spectos employee's machine, the breach included 216k unique email addresses along with names, physical addresses, items purchased from Samsung Germany and related support tickets and shipping tracking numbers.
Breach data sourced from Have I Been Pwned, used under CC BY 4.0. Additional breach metadata provided by XposedOrNot. DataExposed is an independent service and is not affiliated with or endorsed by either.
What was exposed
Email addresses: The email address you used to register or log in. It is the most common field in breaches because it doubles as your username on most sites.
Names: Your first name, surname and sometimes middle name or initials, as you gave them when you signed up. It appears in almost every breach because nearly every account asks for it.
Physical addresses: Your residential, postal, billing or delivery address, stored by retailers, utilities, banks, government services and almost any company that sends you something.
Purchases: Records of items or services you bought, often with order numbers, prices, dates, delivery addresses and the store or seller involved.
Salutations: The title used before your name, such as Mr, Mrs, Ms, Mx, Dr or Rev, stored so letters and emails can address you formally.
Shipment tracking numbers: The courier or postal reference used to follow a parcel, often stored with the retailer, delivery address, recipient name and delivery dates.
Support tickets: Messages, chat transcripts, attachments and notes from customer support conversations, including problems you reported and details you shared to prove who you are.
What to do now
Check whether your own address is in this dataset with the free email breach check.
Review the accounts connected to this service and turn on two-factor authentication.
Turn on two-factor authentication on your email account first, because it is the reset path for everything else.
Treat calls and messages that quote real details about you as hostile until you verify them another way.
Frequently asked questions
What data was leaked in the Samsung Germany Customer Tickets breach?
The Samsung Germany Customer Tickets breach exposed Email addresses, Names, Physical addresses, Purchases, Salutations, Shipment tracking numbers, Support tickets. About 216K accounts were affected.
Was I affected by the Samsung Germany Customer Tickets breach?
Run the free email breach check with the address you used on that service. It will tell you whether your address appears in this dataset.
What should I do about the Samsung Germany Customer Tickets breach?
Treat any message that quotes details from this breach as suspicious, turn on two-factor authentication, and consider removing your details from people-search sites if your address or phone was included.