Neiman Marcus data breach

Breach date: 2024-04-14. Added to this index: 2024-07-09. Accounts affected: about 31M. Domain: neimanmarcus.com.

What happened

In May 2024, the American luxury retailer Neiman Marcus suffered a data breach which was later posted to a popular hacking forum. The data included 31M unique email addresses, names, phone numbers, dates of birth, physical addresses and partial credit card data (note: this is insufficient to make purchases). The breach was traced back to a series of attacks against the Snowflake cloud service which impacted 165 organisations worldwide.

Breach data sourced from Have I Been Pwned, used under CC BY 4.0. Additional breach metadata provided by XposedOrNot. DataExposed is an independent service and is not affiliated with or endorsed by either.

What was exposed

  • Dates of birth: Your full birth date, day, month and year, collected at signup for age checks, identity verification, insurance quotes, birthday offers or government services.
  • Email addresses: The email address you used to register or log in. It is the most common field in breaches because it doubles as your username on most sites.
  • IP addresses: The network addresses your devices used when you signed up, logged in or posted, recorded by almost every website in its access logs.
  • Names: Your first name, surname and sometimes middle name or initials, as you gave them when you signed up. It appears in almost every breach because nearly every account asks for it.
  • Partial credit card data: Fragments of a payment card rather than the full number, typically the first six or last four digits, the card brand, the expiry date or the cardholder name.
  • Phone numbers: Your mobile or landline number, collected at signup for contact, delivery updates, marketing and two-factor codes.
  • Physical addresses: Your residential, postal, billing or delivery address, stored by retailers, utilities, banks, government services and almost any company that sends you something.
  • Purchases: Records of items or services you bought, often with order numbers, prices, dates, delivery addresses and the store or seller involved.

What to do now

  1. Check whether your own address is in this dataset with the free email breach check.
  2. Review the accounts connected to this service and turn on two-factor authentication.
  3. Turn on two-factor authentication on your email account first, because it is the reset path for everything else.
  4. Treat calls and messages that quote real details about you as hostile until you verify them another way.

Frequently asked questions

What data was leaked in the Neiman Marcus breach?

The Neiman Marcus breach exposed Dates of birth, Email addresses, IP addresses, Names, Partial credit card data, Phone numbers, Physical addresses, Purchases. About 31M accounts were affected.

Was I affected by the Neiman Marcus breach?

Run the free email breach check with the address you used on that service. It will tell you whether your address appears in this dataset.

What should I do about the Neiman Marcus breach?

Treat any message that quotes details from this breach as suspicious, turn on two-factor authentication, and consider removing your details from people-search sites if your address or phone was included.

Next steps