Breach date: 2023-12-17. Added to this index: 2024-01-12. Accounts affected: about 4.7M. Domain: hathway.com.
What happened
In December 2023, hundreds of gigabytes of data allegedly taken from Indian ISP and digital TV provider Hathway appeared on a popular hacking website. The incident exposed extensive personal information including 4.7M unique email addresses along with names, physical and IP addresses, phone numbers, password hashes and support ticket logs.
Breach data sourced from Have I Been Pwned, used under CC BY 4.0. Additional breach metadata provided by XposedOrNot. DataExposed is an independent service and is not affiliated with or endorsed by either.
What was exposed
Device information: Technical details an app or website recorded about your device: make and model, operating system version, screen size, language, carrier, and sometimes the device name or advertising ID.
Email addresses: The email address you used to register or log in. It is the most common field in breaches because it doubles as your username on most sites.
IP addresses: The network addresses your devices used when you signed up, logged in or posted, recorded by almost every website in its access logs.
Names: Your first name, surname and sometimes middle name or initials, as you gave them when you signed up. It appears in almost every breach because nearly every account asks for it.
Passwords: The secret you use to sign in, stored by the breached service either in plain text, in a scrambled form called a hash, or encrypted. How it was stored decides how quickly it can be recovered.
Phone numbers: Your mobile or landline number, collected at signup for contact, delivery updates, marketing and two-factor codes.
Physical addresses: Your residential, postal, billing or delivery address, stored by retailers, utilities, banks, government services and almost any company that sends you something.
Salutations: The title used before your name, such as Mr, Mrs, Ms, Mx, Dr or Rev, stored so letters and emails can address you formally.
Support tickets: Messages, chat transcripts, attachments and notes from customer support conversations, including problems you reported and details you shared to prove who you are.
What to do now
Check whether your own address is in this dataset with the free email breach check.
Change the password on this service and every other site where you used the same password.
Turn on two-factor authentication on your email account first, because it is the reset path for everything else.
Treat calls and messages that quote real details about you as hostile until you verify them another way.
Frequently asked questions
What data was leaked in the Hathway breach?
The Hathway breach exposed Device information, Email addresses, IP addresses, Names, Passwords, Phone numbers, Physical addresses, Salutations, Support tickets. About 4.7M accounts were affected.
Was I affected by the Hathway breach?
Run the free email breach check with the address you used on that service. It will tell you whether your address appears in this dataset.
What should I do about the Hathway breach?
Change the password on that account and everywhere you reused it, then turn on two-factor authentication. Passwords from this breach are traded and tried automatically against other sites.