CloudPets data breach

Breach date: 2017-01-01. Added to this index: 2017-02-27. Accounts affected: about 584K. Domain: cloudpets.com.

What happened

In January, the maker of teddy bears that record children's voices and sends them to family and friends via the internet CloudPets left their database publicly exposed and it was subsequently downloaded by external parties (the data was also subject to 3 different ransom demands). 583k records were provided to HIBP via a data trader and included email addresses and bcrypt hashes, but the full extent of user data exposed by the system was over 821k records and also included children's names and references to portrait photos and voice recordings.

Breach data sourced from Have I Been Pwned, used under CC BY 4.0. Additional breach metadata provided by XposedOrNot. DataExposed is an independent service and is not affiliated with or endorsed by either.

What was exposed

  • Email addresses: The email address you used to register or log in. It is the most common field in breaches because it doubles as your username on most sites.
  • Family members' names: Names of your partner, children, parents, siblings or other relatives, stored as emergency contacts, beneficiaries, household members, family tree entries or authorised users on an account.
  • Passwords: The secret you use to sign in, stored by the breached service either in plain text, in a scrambled form called a hash, or encrypted. How it was stored decides how quickly it can be recovered.

What to do now

  1. Check whether your own address is in this dataset with the free email breach check.
  2. Change the password on this service and every other site where you used the same password.
  3. Turn on two-factor authentication on your email account first, because it is the reset path for everything else.
  4. Treat calls and messages that quote real details about you as hostile until you verify them another way.

Frequently asked questions

What data was leaked in the CloudPets breach?

The CloudPets breach exposed Email addresses, Family members' names, Passwords. About 584K accounts were affected.

Was I affected by the CloudPets breach?

Run the free email breach check with the address you used on that service. It will tell you whether your address appears in this dataset.

What should I do about the CloudPets breach?

Change the password on that account and everywhere you reused it, then turn on two-factor authentication. Passwords from this breach are traded and tried automatically against other sites.

Next steps